Smitty's Building Supply
Building OnService

Building/Residential - Services


Our Commitment to Customer Service and Responsiveness

Because we understand all of the complexities surrounding building and construction, we know that offering a wide array of building supply products is only half the battle. That’s why outstanding customer service processes and procedures complete our product offerings.

Smitty’s offers services designed to simplify the range of design, quoting and project costing, ordering, delivery and other tasks for our commercial builder and contractor customers.
 
With more than 25 sales and support specialists, and dozens of other Smitty’s team members across the company ready to serve you, we have developed a reputation for service that’s second to none. We provide a variety of consulting services, CADD floor-truss design, and each of our professional builders is provided its own support team.

 
We also offer:

  • Take-offs
  • Personal account representatives
  • Special ordering sourcing
  • Online ordering and accounting services
  • Individual job accounting

With our next-day delivery service in DC, Maryland, Virginia, and West Virginia on every order over $500, we’ll be ready when you’re ready to start your next job!


Account Services

Smitty’s software system allows us to help you manage your account in many ways:

  • Multiple job accounts set up under your main account
  • Separate your statements by job or have them consolidated
  • Create multiple ship-to addresses
  • Reports of your purchases by product and/or job

Smitty’s offers a full range of online services designed to help you manage your account:

  • Account balance and payment status
  • Search our online product catalog
  • Ability to create a quotes and orders on your main account or job account
  • View and/or print current and past statements
  • View and/or print your past invoices
  • Automatically email or fax your statement, orders and invoices

Utilize your online connection on weekends, evenings and after hours to help ensure your project success and meet your customer expectations.

For more information, contact your sales expert or sign up here! Contact Us Form . Note that you must be an existing customer to access our online customer services and have a valid email address. To apply for an account, click here: Credit Application.