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Operations - Services & Policies
At Smitty’s, we recognize that your time is important. And we won’t waste it. All of our service policies are centered on your convenience – from quick, accurate ordering through fast, on-time delivery – allowing you to spend more time on your project and less time pushing carts through those crowded and confusing superstores.
One-on-One Service At Smitty’s, one-on-one service means personalized attention from the minute you enter our facilities until your project is complete.
Special Order Service
Need a special product that you can’t find anywhere? We deal with hundreds of leading suppliers and partners. If you want it, we can get it.
Next-Day Delivery
Smitty’s offers next-day delivery for orders in the Washington Metro area, including the counties of Prince George’s and Montgomery County in Maryland; and, the following Virginia counties: Loudoun, Fairfax, Prince William, Arlington, Stafford, Spotsylvania, Orange, Culpeper, Fauquier, Clark, Warren, Frederick, Rappahannock, and City of Alexandria. Our next-day delivery includes all in-stock items ordered before noon. Qualifying orders of $500 or more will be delivered the next business day.
Return Policy
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Return Policy